Å installere ZeroMOUSE™ tar bare 5 minutter – raskt, enkelt og uten problemer!
Hva du trenger
Sørg for at du har:
La oss begynne!
Ta ut den nåværende mikrochip-kattedøren.
Tre USB-C-kabelen gjennom åpningen og sørg for at den rekker langt nok til din ZeroMOUSE™ (omtrent 6 cm som stikker ut under klaffen).
Sett kattelemmen på plass igjen.
Tørk av og tørk tunnelen på kattelemmen slik at den er ren.
Sett USB-C-kabelen inn i din ZeroMOUSE™ 2.0 (men koble ikke til strømforsyningen ennå).
Fjern beskyttelsesfilmen fra de klebende putene under ZeroMOUSE™ 2.0. Plasser den midt på tunnelgulvet slik at den berører bakrammen.
Sjekk at tunnelen er tom – det skal ikke være noe inni (ikke engang hånden din).
Last ned ZeroMOUSE™-appen på telefonen din, opprett kundeprofilen din, og tillat at appen bruker Bluetooth.
Koble til ZeroMOUSE™ 2.0 strømadapteren og gi den et øyeblikk til å starte. Når det grønne lyset forblir på, er oppsettet ferdig.
Legg til din ZeroMOUSE™ 2.0 i appen og vent til registreringen er fullført.
Oppsett fullført – din ZeroMOUSE™ 2.0 er nå klar til bruk.
Installasjon uten adapter
Hvis du har en kattelem fra SURE Petcare eller Closer Pets, passer ZeroMOUSE™ direkte – ingen adapter nødvendig.
Installasjon med adapter
Med PetSafe kattelemmer, fest først adapteren under din ZeroMOUSE™, og installer den deretter i tunnelen.
Er katteluken din kompatibel, eller trenger du en ny modell for å bruke ZeroMOUSE™? Alle kattelukene som er listet her, er fullt kompatible med ZeroMOUSE™ og kan oppgraderes på bare 5 minutter.
SureFlap Mikrochip Kattelem Connect
SureFlap Microchip Kjæledyrdør Connect
SureFlap mikrochip kjæledyrdør
PetSafe mikrochip-kattedør
* Med unntak av PetSafe Petporte Smart Flap.
Sjekk ut våre vanlige spørsmål for å se om spørsmålet ditt allerede er besvart.
For umiddelbar hjelp er chatboten vår tilgjengelig døgnet rundt.

Installing ZeroMOUSE™ takes only 5 minutes – fast, easy, and without hassle!
What you’ll need
Make sure you have:
Tip: Place ZeroMOUSE™ into your cat flap before starting the app setup. Ensure the tunnel is completely empty so the device can calibrate correctly.
Let’s begin!
1
Take out your current microchip cat flap.
2
Thread the USB-C cable through the opening and make sure it reaches far enough for your ZeroMOUSE™ (about 6 cm sticking out below the flap).
3
Put your cat flap back in place.


4
Wipe down and dry the tunnel of your cat flap so it’s clean.
5
Insert the USB-C cable into your ZeroMOUSE™ 2.0 (but don’t connect the power supply yet).
6
Remove the protective film from the sticky pads underneath the ZeroMOUSE™ 2.0. Place it in the middle of the tunnel floor so it touches the back frame.
7
Check that the tunnel is empty – nothing should be inside (not even your hand).


8
Download the ZeroMOUSE™ app on your phone, set up your customer profile, and allow the app to use Bluetooth.
9
Plug in the ZeroMOUSE™ 2.0 power supply and give it a moment to start. When the green light stays on, setup is done.


10
Add your ZeroMOUSE™ 2.0 in the app and wait until registration finishes.
Setup complete – your ZeroMOUSE™ 2.0 is now ready for use.

Setup without Adapter
Setup with Adapter

Setup without Adapter
For cat flaps from SURE Petcare or Closer Pets, your installation should look like the example shown.

Installation without Adapter
If you have a cat flap from SURE Petcare or Closer Pets, ZeroMOUSE™ fits directly – no adapter needed.
Setup with Adapter
For cat flaps from PetSafe, you’ll need an adapter. Place the adapter under the ZeroMOUSE™ before installing it in the tunnel.

Installation with Adapter
With PetSafe cat flaps, first attach the adapter under your ZeroMOUSE™, then install it into the tunnel.
Use the QR code below to download the ZeroMOUSE™ app in seconds.







Important note for iPhone users:
Our app is currently only available as a beta version via TestFlight. We’re working hard to release it officially in the App Store soon — we’re already in the final stages.


Is your cat flap compatible, or do you need a new model to use ZeroMOUSE™?
All the cat flaps listed here are fully compatible with ZeroMOUSE™ and can be upgraded in just 5 minutes.


SureFlap DualScan Cat Door

SureFlap Microchip PetDoor

SureFlap Microchip PetDoor Connect

SureFlap Microchip CatDoor Connect

PetSafe Microchip CatFlap
* With the exception of the PetSafe Petporte Smart Flap.

Cat Mate Microchip

Cat Mate Elite Microchip Cat Flap
The cat flaps shown here work seamlessly with ZeroMOUSE™. Upgrade takes just 5 minutes.


SureFlap DualScan Cat Door

SureFlap Microchip PetDoor

SureFlap Microchip PetDoor Connect

SureFlap Microchip CatDoor Connect

PetSafe Microchip CatFlap
* With the exception of the PetSafe Petporte Smart Flap.

Cat Mate Microchip
Check out our FAQs to see if your question has already been answered.
For instant support, our chatbot is available around the clock.